Privacy Policy of the Burns Bog Conservation Society Website

Burns Bog Conservation Society considers the privacy of its clients to be of utmost importance and protecting your information is our top priority. Please take the time to read our following Privacy Policy:

Introduction

This Privacy Policy explains how Burns Bog Conservation Society collects, uses and discloses the personal information you may provide to burnsbog.org while using the burnsbog.org website and the services provided through the website. It is always your choice whether or not to provide personal information to Burns Bog Conservation Society. Any personal information you provide will be treated with care, and will not be used or disclosed in ways to which you have not consented. The purpose of this Privacy Policy is to inform you, as a visitor to our website or retail location:

  1. what kinds of information we may gather about you
  2. how we may use that information
  3. whether we disclose it to anyone, and
  4. the choices you have regarding our use of, and your ability to correct, the information.

This policy has been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Burns Bog Conservation Society’s Privacy Policy is subject to change.

Your Consent

By applying to use, or using burnsbog.org or shopping at our retail location you signify your consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, it is your responsibility to not use burnsbog.org.

Types of Information

In the course of serving its customers, Burns Bog Conservation Society acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information (customer’s name, address, telephone number, and credit card data) is provided to Burns Bog Conservation Society by its customers in order to establish service. Other information (customer’s account status, choice of services, and customer logs) is created and maintained by Burns Bog Conservation Society in the normal course of providing service. In addition, Burns Bog Conservation Society may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Personal Information

Any information that personally identifies you or allows us to contact you. It includes, without limitation, your full name, your email address, your home address, your business postal address, your telephone number, your fax number. You can visit our website or our retail location without revealing any personal information about yourself. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Collection of Personal Information

During your use of burnsbog.org, you may be asked to voluntarily provide personal information. If you choose not to provide certain personal information, you may not be able to use certain features of our website.

Use of Personal Information

Burns Bog Conservation Society will use your personal information for the following purposes, and as otherwise permitted by applicable law:

  1. to contact and correspond with you regarding the services requested by you;
  2. to bill you for the services requested by you;
  3. to administer your account;
  4. to administer your domain name registration;
  5. to otherwise provide to you services requested by you;
  6. to individualize your experience on our website;
  7. to be able to selectively send you communications that may be of interest to you.

Burns Bog Conservation Society may send to you email or other communications containing information about Burns Bog Conservation Society and other matters that may interest you. At any time you may ask Burns Bog Conservation Society to stop sending you email and other information by contacting our Privacy Officer at (604) 572.0373; by email at communications@burnsbog.org; or by postal mail to "Privacy Officer", Burns Bog Conservation Society, Unit #4 – 7953 120th Street, Delta, BC, Canada V4C 6P6. Also, each email burnsbog.org sends to you will tell you how to decline further unsolicited email.

Disclosure of Personal Information

Burns Bog Conservation Society may disclose your personal information in the following circumstances, and as otherwise permitted by applicable law:

  1. Affiliates, Agents and Suppliers. Burns Bog Conservation Society may disclose your personal information to its affiliates, agents, suppliers and service providers, for use in connection with matters relating to your use of our website or the provision of services or information that have been specifically requested by you.
  2. Law Enforcement and Legal Disclosure. Burns Bog Conservation Society may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Burns Bog Conservation Society has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel.
  3. Payment Processing. Burns Bog Conservation Society has partnered with Stripe to implement payment processing for our online store. This technology uses 128-bit SSL encryption and does not store your payment information on our servers. All processing is handled by Stripe, a company with PCI level 1 compliance certification, the highest level of security certification available.

Non-Personal Information

We collect certain aggregate information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.
We use this aggregate information to help diagnose problems with our servers, to administer our site, to gather broad demographic information, and to generally improve our website. None of this information is connected with your Personal Information. Burns Bog Conservation Society may also generate nonidentifying and aggregate profiles (total number of customers).

Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers automatically identify your computer by its IP address. Burns Bog Conservation Society may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers, and to audit the use of our website.

Responses to Email Inquiries

When visitors or customers send email inquiries to Burns Bog Conservation Society, the return email address is used to answer the email inquiry we receive. Burns Bog Conservation Society does not use the return email address for any other purpose and does not share the return email address with any third party.

Voluntary Customer Surveys

We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

Use of “Cookies”

Our website also uses "cookies", a technology that installs a small amount of information on a Website user’s computer to permit the Website to recognize future visits using that computer. Burns Bog Conservation Society may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide. These cookies do not enable third parties to access any of your customer information. Most browsers are initially set up to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function if you do so. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Links to Other Sites

Our website may contain links to other websites or internet resources. When you click on one of those links you are contacting another website. Burns Bog Conservation Society has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information. Burns Bog Conservation Society is not responsible for the content or the privacy policies of websites to which it may link and our privacy policy does not apply to websites to which we may link. While Burns Bog Conservation Society and its affiliates strive to protect their customers’ information and privacy, we cannot guarantee the security of any information you disclose online and so you disclose such information at your own risk.

Our Commitment to Children’s Privacy

Protecting children’s privacy is especially important to us. Burns Bog Conservation Society recommends that children ask a parent for permission before sending personal information to anyone online.

Use of Information

Burns Bog Conservation Society does not make any client data available to third parties. We do not sell lists, accept advertising, or generate any third-party revenue from the data that is generated on our site or retail location. We do not share data from any client with other clients.

Burns Bog Conservation Society may disclose or access account information for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Securing your Information

To help protect the confidentiality of your personal information, Burns Bog Conservation Society employs reasonable security safeguards appropriate to the sensitivity of the information. Nevertheless, security risks cannot be eliminated and Burns Bog Conservation Society cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Privacy Policy. Therefore, the customer agrees that Burns Bog Conservation Society shall not be responsible or liable for any damage that the customer, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using Burns Bog Conservation Society services.

Accessing Your Information

You may request access to your personal information and information about Burns Bog Conservation Society’s collection, use and disclosure of that information by contacting our Privacy Officer at (604) 572.0373; by email at communications@burnsbog.org; or by postal mail to "Privacy Officer", Burns Bog Conservation Society, Unit #4 – 7953 120th Street, Delta, BC, Canada V4C 6P6. Subject to certain exceptions and limitations
prescribed by law, you will be given reasonable access to your personal information within a reasonable time, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Privacy Policy Changes

To accommodate changes to our website, changing technology, and legal developments, this Privacy Policy may be changed from time to time without any prior notice or liability to you or any other person. Burns Bog Conservation Society’s collection, use and disclosure of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Burns Bog Conservation Society or your use of our website subsequent to any changes to this Privacy Policy will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use our website you should check the date of this Privacy Policy and review any changes since the last version.

Questions or Comments About Our Privacy Policy

Burns Bog Conservation Society welcomes your comments and questions about this Privacy Policy or your personal information. At any time, you may contact Burns Bog Conservation Society’s Privacy Officer at (604) 572.0373; by email at communications@burnsbog.org; or by postal mail to "Privacy Officer", Burns Bog Conservation Society, Unit #4 – 7953 120th Street, Delta, BC, Canada V4C 6P6.